The online sale of the articles presented on Jitrois.com is open to buyers of several countries in the drop-down menu of the homepage. Since delivery outside of the European Union is done on the basis of DDP (Delivered Duty Paid), Jitrois will take care of the export formalities.
What are the conditions, tarifs and time frames for delivery?
The service provider for delivery of JITROIS website is Chronopost for France and DHL EXPRESS for international deliveries. Jitrois offers the delivery costs for each one of the purchases made through the website
Do not hesitate to contact our team for more information by email at [email protected]? or by telephone on +33 (0)1 58 18 38 76 from Monday to Friday (excluding holidays in France) from 11 am to 7 pm (metropolitan France time).
How to exchange or return a product bought on the JITROIS website?
It is possible to return or to exchange any product ordered on JITROIS website within fourteen (14) calendar days from the date of receipt, in its original state and packaging, with its invoice enclosed.
The buyer can contact the customer service at [email protected] , which will tell him how to make the return. Please do not hesitate to read our General Terms and Conditions of Sale or to get in touch with our team for further information by email at [email protected] ?or by telephone on +33 (0)1 58 18 38 76 from Monday to Friday (excluding holidays in France) from 11 am to 7 pm (metropolitan France time).